Terms & Conditions

01Business-to-business only

Nexfield provides its services exclusively to businesses, self-employed professionals and other parties acting in the course of a trade or profession. By placing an order you declare that you are acting in a business capacity. Consumer protection law, including any statutory right of withdrawal or cooling-off period, does not apply to orders placed with Nexfield.

02The service

Nexfield delivers prospect intelligence: a research deliverable in the form of a structured Excel file containing companies identified as probable buyers for the client's offering, based on the specifications the client provides at the time of ordering. The deliverable is produced using AI-assisted research combined with sector-specific classification logic.

The deliverable is a research result, not a certified register. Nexfield applies rigorous verification standards, but company names, locations, ownership structures and operational status can change at any time and without public notice. Nexfield therefore guarantees a diligent and professional research process — it does not guarantee the individual accuracy of every single entry at the moment of delivery. Clients are advised to perform a brief check on any entry before initiating high-stakes outreach.

03Orders, prices and payment

• All prices are stated in euros and exclude VAT.
• For business clients in EU member states other than the Netherlands holding a valid VAT identification number, VAT is reverse charged in accordance with EU VAT rules. For clients outside the EU, no Dutch VAT is charged.
• Full payment is required before processing begins. No research is started, and no delivery obligation exists, until payment has been received in full.
• An invoice meeting the applicable legal requirements is provided with every delivery.
• Nexfield reserves the right to refuse or cancel any order prior to processing, in which case any payment received for that order is refunded in full.

04Delivery

Nexfield aims to deliver Local and Regional orders within 24 hours and Continental orders within 48 hours of payment confirmation. These delivery windows are a best-effort commitment, not a strict deadline. A delay in delivery does not entitle the client to cancellation, compensation or any reduction of the price.

Delivery takes place by email to the address provided at the time of ordering. The client is responsible for providing a correct and reachable email address.

05No refunds — and what we offer instead

The deliverable is a digital product whose full value transfers irreversibly at the moment of delivery. Once the file has been sent, Nexfield has no means of verifying whether it has been opened, used or copied. For this reason, all sales are final and no refunds are provided after delivery, under any circumstances.

Instead of refunds, Nexfield offers a regeneration remedy: if, within 14 days of delivery, the client demonstrates that a substantial portion of the entries in the deliverable is factually incorrect or non-existent, Nexfield will produce one revised version of the list free of charge, using sharpened parameters based on the client's feedback. This regeneration is the sole and exclusive remedy for any dissatisfaction with the deliverable.

06Licence and permitted use

Upon delivery, the client receives a non-exclusive, non-transferable licence to use the deliverable within its own organisation, for its own commercial purposes. The following are expressly prohibited:

• Reselling, licensing, renting or otherwise providing the deliverable (in whole or in part) to any third party;
• Redistributing or publishing the deliverable or its contents;
• Incorporating the deliverable into a product, database or service offered to third parties.

All intellectual property rights in the structure, methodology and presentation of the deliverable remain with Nexfield.

07Limitation of liability

Nexfield's total aggregate liability arising from or related to any order is limited to the amount paid for that order. Nexfield is never liable for indirect or consequential damage of any kind, including but not limited to lost profits, lost opportunities, reputational damage, or the outcome of commercial decisions taken on the basis of the deliverable. The client uses the deliverable at its own commercial judgement and risk.

08Client obligations

The client is responsible for the accuracy and completeness of the specifications provided at the time of ordering. A deliverable produced in accordance with the client's own specifications is deemed conforming. The client is also responsible for ensuring that its own use of the deliverable — including any outreach to the companies listed — complies with the laws applicable to the client, including data protection and direct marketing regulations in the client's jurisdiction.

09Privacy

To process an order, Nexfield collects the client's name, company name, email address and order specifications. This data is used exclusively to produce and deliver the order, to send the corresponding invoice, and — unless the client objects — for occasional service-related communication. Personal data is never sold or shared with third parties for their own purposes. Data is stored no longer than necessary for legal (including tax) retention obligations. Requests for access, correction or deletion can be sent to info@nexfield.io.

10Governing law and disputes

These terms and every agreement with Nexfield are governed exclusively by Dutch law. Any dispute that cannot be resolved amicably will be submitted exclusively to the competent court in the Netherlands.

Nexfield may amend these terms at any time. The version in force at the moment an order is placed applies to that order.

11Contact

The Chamber of Commerce and VAT registration numbers will be added upon completion of registration.